PRIVACY POLICY

Last updated October 03, 2024

This Privacy Notice for Nemesis Technology (doing business
as BITSUPPORT) («we,» «us,» or «our«), describes how and
why we might access, collect, store, use, and/or share («process«) your
personal information when you use our services («Services«), including
when you:

• Download
  and use our Facebook application (Bitsupport Peru), or any other
  application of ours that links to this Privacy Notice

• Download
  and use our TikTok application (Bitsupport Peru), or any other application
  of ours that is linked to this Privacy Notice.

• Engage
  with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this Privacy
Notice will help you understand your privacy rights and choices. We are
responsible for making decisions about how your personal information is
processed. If you do not agree with our policies and practices, please do not
use our Services. If you still have any questions or concerns, please contact
us at contato@bitsupport.lat.

SUMMARY OF KEY POINTS

This summary provides key points from our Privacy
Notice, but you can find out more details about any of these topics by clicking
the link following each key point or by using our table of
contents below to find the section you are looking for.

What personal information do we process? When
you visit, use, or navigate our Services, we may process personal information
depending on how you interact with us and the Services, the choices you make,
and the products and features you use. Learn more about personal
information you disclose to us.

Do we process any sensitive personal information? Some
of the information may be considered «special» or «sensitive» in certain
jurisdictions, for example your racial or ethnic origins, sexual orientation,
and religious beliefs. We do not process sensitive personal information.

Do we collect any information from third parties? We
do not collect any information from third parties.

How do we process your information? We process
your information to provide, improve, and administer our Services, communicate
with you, for security and fraud prevention, and to comply with law. We may
also process your information for other purposes with your consent. We process
your information only when we have a valid legal reason to do so. Learn more
about how
we process your information.

In what situations and with which parties do we share
personal information? We may share information in specific situations
and with specific third parties. Learn more about when and with
whom we share your personal information.

How do we keep your information safe? We have
adequate organizational and technical processes and procedures in place to
protect your personal information. However, no electronic transmission over the
internet or information storage technology can be guaranteed to be 100% secure,
so we cannot promise or guarantee that hackers, cybercriminals, or other
unauthorized third parties will not be able to defeat our security and
improperly collect, access, steal, or modify your information. Learn more
about how
we keep your information safe.

What are your rights? Depending on where you are
located geographically, the applicable privacy law may mean you have certain
rights regarding your personal information. Learn more about your
privacy rights.

How do you exercise your rights? The easiest way
to exercise your rights is by visiting https://chatwoot.bitsupport.lat/,
or by contacting us. We will consider and act upon any request in accordance
with applicable data protection laws.

Want to learn more about what we do with any information we
collect? Review
the Privacy Notice in full.

TABLE OF CONTENTS

1. WHAT
INFORMATION DO WE COLLECT?

2. HOW DO WE
PROCESS YOUR INFORMATION?

3. WHEN AND WITH
WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

4. HOW DO WE
HANDLE YOUR SOCIAL LOGINS?

5. HOW LONG DO
WE KEEP YOUR INFORMATION?

6. HOW DO WE
KEEP YOUR INFORMATION SAFE?

7. DO WE
COLLECT INFORMATION FROM MINORS?

8. WHAT ARE
YOUR PRIVACY RIGHTS?

9.
CONTROLS FOR DO-NOT-TRACK FEATURES

10. DO WE
MAKE UPDATES TO THIS NOTICE?

11. HOW CAN YOU
CONTACT US ABOUT THIS NOTICE?

12. HOW CAN YOU
REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal
information that you provide to us.

We collect personal information that you voluntarily provide
to us when you register on the Services, express an interest in obtaining
information about us or our products and Services, when you participate in
activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The
personal information that we collect depends on the context of your
interactions with us and the Services, the choices you make, and the products
and features you use. The personal information we collect may include the
following:

• names

• email
  addresses

• usernames

Sensitive Information. We do not process
sensitive information.

Social Media Login Data. We may provide you with
the option to register with us using your existing social media account
details, like your Facebook, X, TikTok, or other social media account. If you
choose to register in this way, we will collect certain profile information
about you from the social media provider, as described in the section called «HOW DO WE
HANDLE YOUR SOCIAL LOGINS?» below.

Application Data. If you use our application(s),
we also may collect the following information if you choose to provide us with
access or permission:

• Push
  Notifications. We may request to send you push notifications
  regarding your account or certain features of the application(s). If you
  wish to opt out from receiving these types of communications, you may turn
  them off in your device’s settings.

This information is primarily needed to maintain the
security and operation of our application(s), for troubleshooting, and for our
internal analytics and reporting purposes.

All personal information that you provide to us must be
true, complete, and accurate, and you must notify us of any changes to such
personal information.

Information collected when you use our Facebook and
TikTok applications.
By default, we access your Facebook basic account information,
including your name, email, gender, birthday, current city, and profile picture
URL, as well as other information that you choose to make public. Similarly,
when you use our TikTok application, we may collect information
such as your profile details, username, profile picture, and other public data
associated with your TikTok account.

We may also request access to additional permissions related
to your accounts, such as friends, check-ins, and likes on Facebook, or
interactions, followers, and content preferences on TikTok. You may choose to
grant or deny us access to each individual permission. For more information
regarding Facebook permissions, refer to the Facebook Permissions Reference page. For TikTok,
please review their Privacy Policy to understand how your data is managed.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information
to provide, improve, and administer our Services, communicate with you, for
security and fraud prevention, and to comply with law. We may also process your
information for other purposes with your consent.

We process your personal information for a variety of
reasons, depending on how you interact with our Services, including:

• To
  facilitate account creation and authentication and otherwise manage user
  accounts. We may process your information so you can create and
  log in to your account, as well as keep your account in working order.

• To
  enable user-to-user communications. We may process your
  information if you choose to use any of our offerings that allow for
  communication with another user.

• To
  protect our Services. We may process your information as part of
  our efforts to keep our Services safe and secure, including fraud
  monitoring and prevention.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL
INFORMATION?

In Short: We may share information in
specific situations described in this section and/or with the following third
parties.

We may need to share your personal information in the
following situations:

• Business
  Transfers. We may share or transfer your information in
  connection with, or during negotiations of, any merger, sale of company
  assets, financing, or acquisition of all or a portion of our business to
  another company.

• Offer
  Wall. Our application(s) may display a third-party hosted «offer
  wall.» Such an offer wall allows third-party advertisers to offer virtual
  currency, gifts, or other items to users in return for the acceptance and
  completion of an advertisement offer. Such an offer wall may appear in our
  application(s) and be displayed to you based on certain data, such as your
  geographic area or demographic information. When you click on an offer
  wall, you will be brought to an external website belonging to other
  persons and will leave our application(s). A unique identifier, such as
  your user ID, will be shared with the offer wall provider in order to
  prevent fraud and properly credit your account with the relevant reward.

4. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In Short: If you choose to register or
log in to our Services using a social media account, we may have access to
certain information about you.

Our Services offer you the ability to register and log in
using your third-party social media account details (like your Facebook, TikTok
or X logins). Where you choose to do this, we will receive certain profile
information about you from your social media provider. The profile information
we receive may vary depending on the social media provider concerned, but will
often include your name, email address, friends list, and profile picture, as
well as other information you choose to make public on such a social media
platform.If you log in using Facebook or TikTok, we may also request access to
other permissions related to your account, such as your friends, check-ins, and
likes, and you may choose to grant or deny us access to each individual
permission.

We will use the information we receive only for the purposes
that are described in this Privacy Notice or that are otherwise made clear to
you on the relevant Services. Please note that we do not control, and are not
responsible for, other uses of your personal information by your third-party
social media provider. We recommend that you review their privacy notice to
understand how they collect, use, and share your personal information, and how
you can set your privacy preferences on their sites and apps.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for
as long as necessary to fulfill the purposes outlined in this Privacy Notice
unless otherwise required by law.

We will only keep your personal information for as long as
it is necessary for the purposes set out in this Privacy Notice, unless a
longer retention period is required or permitted by law (such as tax,
accounting, or other legal requirements). No purpose in this notice will
require us keeping your personal information for longer than the period of time
in which users have an account with us.

When we have no ongoing legitimate business need to process
your personal information, we will either delete or anonymize such information,
or, if this is not possible (for example, because your personal information has
been stored in backup archives), then we will securely store your personal
information and isolate it from any further processing until deletion is
possible.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your
personal information through a system of organizational and technical security
measures.

We have implemented appropriate and reasonable technical and
organizational security measures designed to protect the security of any
personal information we process. However, despite our safeguards and efforts to
secure your information, no electronic transmission over the Internet or
information storage technology can be guaranteed to be 100% secure, so we
cannot promise or guarantee that hackers, cybercriminals, or other unauthorized
third parties will not be able to defeat our security and improperly collect,
access, steal, or modify your information. Although we will do our best to
protect your personal information, transmission of personal information to and
from our Services is at your own risk. You should only access the Services
within a secure environment.

7. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect
data from or market to children under 18 years of age.

We do not knowingly collect, solicit data from, or market to
children under 18 years of age, nor do we knowingly sell such personal
information. By using the Services, you represent that you are at least 18 or
that you are the parent or guardian of such a minor and consent to such minor
dependent’s use of the Services. If we learn that personal information from
users less than 18 years of age has been collected, we will deactivate the
account and take reasonable measures to promptly delete such data from our
records. If you become aware of any data we may have collected from children
under age 18, please contact us at contacto@bitsupport.lat.

8. WHAT ARE YOUR PRIVACY RIGHTS?

In Short:You may review, change, or
terminate your account at any time, depending on your country, province, or
state of residence.

Withdrawing your consent: If we are
relying on your consent to process your personal information, which may be
express and/or implied consent depending on the applicable law, you have the
right to withdraw your consent at any time. You can withdraw your consent at
any time by contacting us by using the contact details provided in the section
«HOW CAN YOU
CONTACT US ABOUT THIS NOTICE?» below.

However, please note that this will not affect the
lawfulness of the processing before its withdrawal nor, when applicable law
allows, will it affect the processing of your personal information conducted in
reliance on lawful processing grounds other than consent.

Account Information

If you would at any time like to review or change the
information in your account or terminate your account, you can:

• Log
  in to your account settings and update your user account.

• Contact
  us using the contact information provided.

Upon your request to terminate your account, we will
deactivate or delete your account and information from our active databases.
However, we may retain some information in our files to prevent fraud,
troubleshoot problems, assist with any investigations, enforce our legal terms
and/or comply with applicable legal requirements.

If you have questions or comments about your privacy rights,
you may email us at contato@bitsupport.lat.

9. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and
mobile applications include a Do-Not-Track («DNT») feature or setting you can
activate to signal your privacy preference not to have data about your online
browsing activities monitored and collected. At this stage, no uniform
technology standard for recognizing and implementing DNT signals has been
finalized. As such, we do not currently respond to DNT browser signals or any
other mechanism that automatically communicates your choice not to be tracked
online. If a standard for online tracking is adopted that we must follow in the
future, we will inform you about that practice in a revised version of this
Privacy Notice.

10. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this
notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The
updated version will be indicated by an updated «Revised» date at the top of
this Privacy Notice. If we make material changes to this Privacy Notice, we may
notify you either by prominently posting a notice of such changes or by
directly sending you a notification. We encourage you to review this Privacy
Notice frequently to be informed of how we are protecting your information.

11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you
may email us at contacto@bitsupport.lat or contact us by post at:

Nemesis Technology

Urb Praderas Sta Anita Mz M Lt 42

Lima, Lima 150101

Peru

12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE
COLLECT FROM YOU?

Based on the applicable laws of your country, you may have
the right to request access to the personal information we collect from you,
details about how we have processed it, correct inaccuracies, or delete your
personal information. You may also have the right to withdraw your consent to
our processing of your personal information. These rights may be limited in
some circumstances by applicable law.

To request a review, update, or deletion of all your
information, please send an email to:

• Recipient:
  contacto@bitsupport.lat
• Subject:
  Account review/update/deletion
• Message:
  Username and action to be taken.

You will receive a confirmation message, and the action will
take a maximum of 48 hours from the date of receipt.